Customer Support
Note SensAble support is unavailable during company observed holidays.
SensAble Technologies offers different levels of customer support depending on product and maintenance contract:
To download the latest PHANTOM drivers visit PDD Downloads.
The PCC is a custom designed converter that provides FireWireŽ compatibility to SensAble PHANTOM parallel port devices. View qualified parallel port configurations and support information.
All OpenHaptics customers with active maintenance contracts may log in to the SensAble Developer Support Center
OpenHaptics SDK forum discussions are now located in the SensAble Developer Support Center.
If you would like to return or repair a PHANTOM device, please fill out a Request RMA form.
To help us provide the best customer support possible, please contact us at support@sensable.com, with any thoughts or suggestions on how we may improve our customer support.
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