System Requirements- Ensure that your system meets the system requirements to work with the ClayTools system.
ClayTools Workflows with 3ds Max- A list of workflow resources for using the ClayTools system with 3ds max.
Request a License�- Request a full license for your software.

Contact�Customer Support� - Don't hesitate to let us help you. If you're stuck, or just have a question, let us know and we will do our best to help you as quickly as we can.

Support is available Monday through Friday from 9:00 AM to 5:00 PM EST/EDT, excluding U.S. holidays.

All ClayTools system customers with an active maintenance contract are entitled to the following:

E-mail and fax support with 48-hour return response Monday through Friday from 9:00 AM to 5:00 PM EST/EDT, excluding U.S. holidays.
E-mail: support@sensable.com
Fax: +1 (781)-937-8325
Telephone support Monday through Friday from 9:00 AM to 5:00 PM EST/EDT, excluding U.S.holidays.
US only toll free: +1 (888)-736-7225
US and International: +1 (781)-939-7444
Software maintenance and feature enhancement updates when available and supporting documentation (available in digital format only)
Online Customer Support Request Form that enables users to send bug reports directly to the appropriate department at SensAble. Reports are tracked internally and responded to within 48 hours
PHANTOM� Omni� hardware support includes device repairs and maintenance; may include temporary device during repair time. Hardware support includes the cost of non-expedited shipping of the RMA (Return Material Authorization)back to the customer. Costs not included: shipping costs of the device back to SensAble; expedited shipping costs from SensAble; and all customs, duties, and taxes.

To help us provide the best technical support possible, please write us at support@sensable.com, with any thoughts or suggestions on how we may better improve our service to you.