Online Forum�- An online community for FreeForm and ClayTools users to meet other users. If you are stuck and need help,�ask questions of other users. Post ideas for new features. Find out about recent updates and upcoming releases. Post your services.
System Requirements�- Ensure that your system meets the system requirements to work with the ClayTools system.
Request a License�- Request a full license for your software.

ClayTools systems with active maintenance contracts are entitled to the following:

E-mail and fax support with 48-hour return response Monday through Friday from 9:00 AM to 5:00 PM EST/EDT, excluding company observed holidays. Don't hesitate to let us help you. If you're stuck, or just have a question, let us know and we will do our best to help you as quickly as we can.
- E-mail: support@sensable.com
- Fax: +1 (781) 937-8325
Telephone support Monday through Friday from 9:00 AM to 5:00 PM EST/EDT, excluding company observed holidays.
- US only toll free: +1 (888) 736-7225
- US and International: +1 (781) 939-7444
Free software version upgrades and maintenance updates when available.
PHANTOM�hardware support which includes:
- Cost of device repairs and maintenance (Loaners may be available, but cannot be guaranteed.)
- Cost of non-expedited shipping of the RMA�(Return Material Authorization) back to the customer. Costs not included: shipping costs of the device to SensAble; expedited shipping costs from SensAble; and all customs, duties, and taxes.

To help us provide the best technical support possible, please write us at support@sensable.com, with any thoughts or suggestions on how we may better improve our service to you.